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Plenty of fish (POF) boosted dating experience where singles are able to mingle with perfect match according to their interest.

Sadly you are going through some problem in your POF profile and after trying a lot you are unable to sort out your Plenty of fish (POF) problem.

As customer expectations continue to grow, however, the next generation of skills-based routing solutions will have to get a little more personal.

Mattersight, a contact center software provider, is one of a handful of vendors offering personality-based call routing capabilities.

"It's no longer the simple case of consumers calling in for a bank balance, status of a flight, or to pay their utility bill.

They need help with the policy for closing their account, booking a complex multicity set of flights, or an explanation of smart metering billing policies," Schoeller says.

If you want to return to Zoosk in the future, you can reactivate your account by logging in to your account using your email address and password.Despite consumers increasing preference for Web self-service for customer support, they still rely heavily on the call center—but for different needs.Because customers can take care of basic service needs on their own, contact center agents now primarily face the more difficult questions.The company's routing solution relies on a behavioral analytics model developed by NASA for evaluating potential astronauts to send to space.It's entirely speech-based and doesn't require surveying consumers or agents to glean any information for a personality assessment.

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